Malaysia Flags Definition Challenge in Social Media Bullying Cases

Cyberbullying Reports is a central concern as Malaysia?s communications regulator is handling far more reports of online harassment, but officials say many cases still involve difficult judgement calls.

Cyberbullying illustration
Cyberbullying illustration

Teo said the Malaysian Communications and Multimedia Commission can refer complaints to social platforms, but content involving bullying or harassment is often less straightforward to assess. Recent removal success rates for such cases were described as roughly 65% to 75%.

The complaint trend has risen from 290 cases in 2022 to 2,704 in 2023, then 11,385 in 2024 and 39,225 in 2025. As of May 1 this year, 5,686 complaints had already been recorded.

She stressed that official figures may not capture everyone affected, as some people do not seek help or report the content they face online.

Speaking at a Malaysia Lifeline Association event, she highlighted the role of support channels such as the 15995 counselling hotline, saying timely help remains important for people under emotional pressure.

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